Stage 5 | Steps 13-20

Continued Care

These last three steps are spaced to allow more discussion time based on questions from staff independent use of Procentive. We will also lay out clear processes of client life cycle, discharge, and reporting. You will end training with all the knowledge needed to be successful using Procentive and with a clear sustainment plan to use moving forward.

Step 13

Client Life Cycle

What is a Champion?

Champions are key people in your agency who will be responsible for your database setup and implementation.

Review the purpose of each module and discuss the client discharge process in Procentive.

Pre-Step Action Items

Topics

    • Overview of All Modules

    • Client Discharge Process

Step 14

Final Implementation

What is a Champion?

Champions are key people in your agency who will be responsible for your database setup and implementation.

Discuss any internal processes that impact the use of Procentive and talk about how to not only maintain, but gain deeper knowledge of Procentive through a sustainment plan.

Pre-Step Action Items

Topics

    • Internal Process

    • Sustainment Plan

    • Ancillary Services

Step 15

Wrap Up

What is a Champion?

Champions are key people in your agency who will be responsible for your database setup and implementation.

This is the last session. We will discuss what can be expected from each other moving forward.

Topics

    • Q & A

    • Post Training Expectations

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